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IMPORTANT INFORMATION – CORONAVIRUS
 
Due to Covid we are offering a no deposit booking up until two weeks before your arrival date when the full amount must be paid or your booking cancelled. We hope this helps to reassure you during these difficult times.
Due to Covid we are offering a no deposit booking up until two weeks before your
During the current health crisis, it has been necessary to put in place some changes to our service to ensure that all our guests stay fit and healthy whilst still being able to relax and enjoy their stay at Caunay Gîtes. Your gite will have been vacated by the previous guest at least 72 hours before your arrival and fully treated with anti-bacteria spray. Rest assured that we will be following all the government health and cleaning guidelines.
 
YOUR ARRIVAL
  • Please ensure that you maintain the recommended social distance of 2m
  • You will be shown to your gite, but your host will not enter with you. We ask that you check your accommodation and confirm that everything is OK.
  • Your key will be in the door and will have been disinfected.
  • One person from your party will be given a tour of the site and the facilities.
 
YOUR GITE
  • Your gite will have been cleaned and all hard surfaces will have been disinfected before your arrival.
  • Some soft furnishings such as cushions will have been removed.
  • Books, games and DVDs will have been removed.
  • Hand wash soap is provided for your use during your stay. Please wash your hands frequently.
  • Disinfectant spray is provided for use during your stay. Please use only the designated cloth.
  • When using the dishwasher please use a normal cycle, the dishes are steam dried as part of the cycle.
 
SHARED SPACES – POOL, LAUNDRY, BBQs
  • Please wash your hands before entering any of the shared spaces.
  • Please respect the 2m social distancing with other guests.
  • Pool toys and garden games will have been removed.
  • Exterior table chairs are outside your gite, please only use your own.
  • Please note the Laundry Room & Pool Veranda will be closed during this current time.
  • We will allocate pool sunbeds and parasols to specific gites. Please only use those allocated to you.
  • Please wash your hands when returning to your gite.
 
DEPARTURE
  • Please remove your bed linen and towels and place them in the bags provided. One bag to contain bed linen and the other for towels and tea towels.
  • Open, and leave open, all windows and shutters.
  • Please bag ALL your rubbish including disposable masks and gloves and place the bags in the bin at the end of the impasse. Recycling facilities are available in the village and locally.
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